Terms and Conditions
AdeM Return Policy
Any AdeM products can be exchanged or returned for a refund within (15) business days of receipt of purchase, minus the shipping charge.
All products for exchange must be prepaid freight and received back in its original packaging accompanied with a note for the reason of return.
Notice of defective products must be made within (10) business days of receipt. A complete description regarding the nature of the defect must be included with all products being exchanged or returned.
Upon receipt product will be inspected. A refund will be issued to the original credit card used within (10) business days.
For any additional assistance, please contact customer service between 9 a.m. to 5 p.m. Eastern Standard time at 609.655.6890 ext. 402.
Thank you for purchasing AdeM Cosmetics.
Shipping Rules & Regulations
AdeM currently ships within the United States (excluding Puerto Rico). We do not ship to APO/FPO or P.O. Box addresses and we do not ship internationally.
Free shipping is offered on orders over $150 under the following terms and conditions:
- This offer is valid on all orders over $150 excluding taxes
- This offer does not apply to Hawaii or Alaska
- This offer cannot be combined with prior orders
- This offer does not apply to multiple shipping addresses
- This offer is not valid with any items out of stock
- This offer does not apply to special freight services
- This offer is subject to change at any time
Shipping Procedure
All orders are processed within 2-3 business days, Monday through Friday.
Orders placed on holidays and/or weekends will ship the following business day. Please allow an additional 1 to 2 business days for shipping as our facility will be closed.
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